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Return Policy

SHIPPING

GOOPi.co orders are delivered Monday to Friday.

We use DHL express, SF express as our couriers. Normally it takes 3-5 working days. Please Keep in mind that our shipping times should be used as a guide only and are based on the time from dispatch.

GOOPi.co CANNOT take responsibility for Customs Clearance delays or failed payment approval.

RETURNS

GOOPi.co To be eligible for a return, please make sure to read the following points:

  • All return items must be in NEW/ORIGINAL and resalable with all tags and original package attached.
  • Please make sure all return items are well packaged, so as not to be damaged in the post.
  • We currently don't cover shipping costs. All return shipping fees are your responsibility.
  • Return packages are the customers' responsibility until they are received by us. We strongly recommend that you use a registered and traceable service or purchase shipping insurance when returning your item(s). This way you'll know that it's been delivered to us safe and sound.
  • Upon dispute, GOOPi.co reserves the right to make the final decision on all return cases.

TO RETURN YOUR ITEM, YOU SHOULD MAIL YOUR PRODUCT TO: 9F., NO.97., Sec.2., Hankou St., Wanhua Dist., Taipei city 108., Taiwan (R.O.C.)

ONCE WE RECEIVE AND CONFIRM THE GARMENTS, WE WILL ISSUE A REFUND.